Frequently Asked Questions – Croatia Premium Stay
What is Croatia Premium Stay?
Croatia Premium Stay is a direct booking platform for luxury villas, boutique hotels and curated experiences across Croatia. We connect guests directly with verified property owners and local experience providers — with no agency in between, no inflated prices and no hidden commission.
Can I contact the villa owner before booking?
Yes — and we encourage it. You can contact the owner directly before making any payment, ask questions, discuss dates and get a feel for the property. Direct communication is at the heart of how Croatia Premium Stay works.
What is Dodo and how can it help me?
Dodo is Croatia Premium Stay's own AI travel guide — built exclusively for this platform. Unlike generic search bars, Dodo understands what you are looking for even when you are not sure yourself. Tell Dodo how many guests you have, what kind of atmosphere you want, whether you prefer the open sea or a quiet island bay, and Dodo will match you with the right villa, boutique hotel or experience. Dodo can also suggest combinations — a beachfront villa paired with a private sailing excursion or a wine tasting in the hills above Split. Think of Dodo not as a chatbot, but as a personal travel concierge available 24 hours a day, built specifically for Croatia.
Is it safe to book through Croatia Premium Stay?
Yes. Every property on Croatia Premium Stay has passed a legal verification process. If you choose to pay through our platform, your payment is held securely for 24 hours after check-in before being released to the owner — this protects you as a guest in case of any discrepancy. Payments are processed through Stripe with SSL encryption.
What is the 7% platform fee and what does it cover?
If you choose to book and pay through Croatia Premium Stay, a transparent 7% platform fee applies. This covers secure payment processing, a 24-hour guest protection hold on your funds, and full platform support throughout your stay. You are also free to arrange payment directly with the owner — the choice is yours.
How does 0% commission work?
Unlike Booking.com or Airbnb which charge 15-25% commission, Croatia Premium Stay charges owners a flat annual membership fee. Guests book directly from the owner — the price you see is the price you pay, with no commission added on top.
Do you personally visit every property?
All properties on Croatia Premium Stay have undergone a legal verification process to ensure legitimacy and ownership. Selected properties are additionally visited by our team in person. We are committed to expanding our on-site verification programme to cover the entire portfolio.
What experiences does Croatia Premium Stay offer?
Croatia Premium Stay curates what we believe are the finest experiences available in Croatia — from horseback riding through Dalmatia and private sailing excursions to exclusive wine tastings and local culinary journeys. Every experience is handpicked for quality, authenticity and exclusivity. We do not list generic tourist activities — only experiences we are proud to put our name behind.
What types of properties are available?
Croatia Premium Stay offers 200+ verified luxury villas, boutique hotels and curated local experiences across Dalmatia, Dubrovnik, Istria and Kvarner.
How do I find the right villa for me?
You can browse by destination and filter by guests, amenities and price — or ask Dodo, our AI travel guide built exclusively for Croatia Premium Stay, to find the perfect match based on your preferences, group size and travel dates. Dodo is available directly on the homepage — just click Explore with Dodo to get started.
What destinations are available?
Croatia Premium Stay offers properties in Split, Hvar, Brač, Vis, Korčula, Dubrovnik, Štikovica, Primošten, Trogir, Makarska Riviera, Istria and Kvarner.
What makes Croatia Premium Stay different from Airbnb or Booking.com?
Five things: direct owner contact before and after booking, transparent pricing with no hidden commission, 24-hour guest payment protection when booking through our platform, a legally verified selection of only premium properties, and Dodo — our own AI travel guide built exclusively to help guests find the perfect Croatian experience. You choose how you pay — through us with full protection, or directly with the owner.
How do I list my property on Croatia Premium Stay?
Property owners and agencies can list villas, apartments or boutique hotels directly through our platform in minutes — with no per-booking commission. Visit our owner page to get started.